Retail Credit Manager
Job Details
Full Job Description
Job Purpose
The purpose of
the job is to enhance the quality of the retail lending ecosystem
across the bank.
The role holder will serve as the Retail Credit
Manager and support various forms of retail lending
within the
Bank. His/her role will involve being part of relevant Credit
Committees and ensuring
facilities approved are within the Bank’s
lending risk appetite, policies and procedures. He /she
will also
be in charge of driving credit policies, credit scoring, credit
analytics, coordinating Credit
Risk Operations and end-to-end
monitoring within the Credit Department. He/she will help in
establishment of professional credit structures, processes and
credit culture for Retail Lending
including implementation of
various Collections strategies.
Main Responsibilities
o Leading relevant Retail Credit Committees as required and
ensuring facilities are approved
within the Bank’s lending
policies and procedures;
o Identifying where there are breaches of
policy and putting in place controls and mitigation
strategies.
o Developing and implementing retail lending
analytics, credit policies, scoring and end-toend monitoring including
Collections.
Main Responsibilities
o Focusing on the
development and review of internal credit scoring for retail lending
including
the digital lending platform on an ongoing basis with
strong credit analytics.
o Review, challenge and influence various
retail lending growth strategies with a balanced risk
approach,
to ensure loss rates are within approved levels.
o Ensuring
strategic alliance with collection agencies and effective monitoring
of their
performance.
o Assisting and managing any
third-party alliances for loan origination including their
commercial terms, business case, credit scoring models and
Service Level Agreements
(SLAs), etc.
o Executive oversight
of offer letters to ensure that the conditions of sanctions have been
captured correctly and offer letters are free of errors.
o
Ensuring Turn-Around-Times (TATs) as per agreed Service Level
Agreements (SLAs) for
assessment of Credit Applications referred
to Retail Credit Risk.
o Monitoring Legal and Regulatory
developments that impact Risk and lending processes to
ensure
that Retail Credit compliance is within local legal and regulatory
requirements at all
times.
o Monitoring local and national
economic indicators as they affect retail lending processes.
o
Reviewing of retail lending policies and procedures in line with
current needs, changing
market and review of credit
products
o Developing a team of Retail Credit analysts who will
provide sustainable support to the Head
of Credit
o Ensuring
requests reviewed by the credit analysts are in compliance with laid
out policies
and reporting trends and issues requiring corrective
actions
o Developing and providing automated Retail Credit
solutions wherever possible to minimise
operational losses.
o
Ensuring implementation of effective controls over Retail Credit Model
implementation and
evaluating the efficacies of the score
cards.
o Ensuring policy breaches/ exemptions are properly
authorized at the correct level.
o Proactively improving the
Bank’s retail credit portfolio through continuous improvement.
o
Ensuring that the Retail lending proposition is undertaken within the
approved Risk Appetite
at all times and any exceptions are
appropriately authorised.
o Preparing the unit’s budget at the
beginning of the year (derived from the overall Bank
budget).
o Ensuring departmental costs are maintained at
approved level in the year by containing
operational costs.
Communication requirements of the position
This position
is required to communicate verbally, prepare reports, and make
presentation on
various credit risk matters to the business
units, Executive Committee (EXCO), Management
Credit Committee
(MCC) and Group Credit.
o High level of people
management and negotiation skills to be able to deal with different
stakeholders.
o Excellent knowledge of general banking
procedures and policies as well as regulations.
o Able to adjust
quickly to different work situations; remain composed under pressure
and
stressful situations.
o Must be able to understand
financial data and scoring methodologies applicable to Retail
Credit.
o Attention to detail to ensure accuracy in the
development of Retail Credit models; detect
errors; follow
through on corrections and mitigate risks as soon as they are
identified.
Essential Knowledge
o Credit assessment,
Management and Monitoring skills within the Retail Segment across
individual and business entities segments.
o Thorough
understanding of the Small and Medium Enterprises and Personal Lending
dynamics associated with the lending to the Retail segment.
o
Have a thorough understanding of the formulation and evaluation of
Retail Credit Models
including Credit Scoring.
o Financial
analytical skills and understanding of key aspects of Retail Credit
Policy
o Communication & report writing skills.
o Well versed
on Bank of Tanzania prudential guidelines pertaining to lending.
o
Prior and solid understating of retail credit procedures and approval
process.
o General appreciation and awareness of the current
business trends and practices.
Qualifications and
Experience
o A Bachelor’s degree preferably in Business, Finance
or Accounting.
o Professional Banking or Accountancy
qualifications will be an added advantage
o At least 10 years of
banking experience of which the last 3 years must be within a Retail
Credit Risk environment.
o Experience in third party
alliances and partnerships on Digital lending.
o High data
rationality, detail consciousness with high analytical and numerical
skills.
o Ability to interpret financial and legal
documents.
o Good computer skills
Retail Credit Manager
I&M Bank Limited
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