13 Senior Specialist jobs in Tanzania
Learning and Adaptation Specialist
Posted 4 days ago
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Job Description
CBM (registered as CBM Christoffel-Blindenmission Christian Blind Mission e.V.) is an international development organisation committed to improving the quality of life of persons with disabilities in the persons communities of the world. Based on our Christian values and more than 100 years of professional expertise, we address poverty as a cause and a consequence of disability. We work in partnership to create an inclusive society for all.
About the role:
The Learning and Adaptation Specialist will provide strategic leadership in fostering a culture of continuous learning, evidence-based decision-making, and adaptive management across CBM’s initiatives and country offices. In this role, you will design and facilitate reflective learning processes, develop and manage knowledge-sharing platforms, and build staff and partner capacity to capture, synthesize, and apply learning through innovative tools and compelling storytelling. The primary objective of the position is to ensure that learning is systematically integrated into programmatic and strategic decision-making, driving meaningful change, inclusive participation, and improved outcomes across the organization.
This position is only filled locally in one of CBM’s permanently established entities: (ex: Berlin or Bensheim (Germany), the UK (Cambridge or remote), the US (remote), Nairobi (Kenya), Abuja (Nigeria), Lomé (Togo), Yaoundé (Cameroon), Lusaka (Zambia), Addis Ababa (Ethiopia), Guatemala City, Kampala (Uganda), Niamey (Niger), etc.
Local contractual conditions of the respective country will apply. Expatriation is not intended.
These are your responsibilities
Facilitate learning and adaptation by embedding reflective practices, promoting knowledge exchange, and fostering evidence-based change across initiatives and countries.
Develop mechanisms to communicate right-sized data to decision-makers.
Strengthen staff and partner capacity through tools, workshops, and processes that capture, synthesize, and apply knowledge to inform strategies and decision-making.
Lead cross-country learning through Pause and Reflect sessions, Global Learning Forums, peer exchanges, and the MERLA Community of Practice, ensuring lessons are documented, shared, and applied.
Develop and manage knowledge products and digital tools (e.g., AI, visualization platforms) to expand access and engagement.
Translate technical learning into clear narratives and build staff capacity in storytelling to generate impactful learning assets.
Lead the Learning Agenda by identifying priorities, documenting findings, and sharing lessons across stakeholders.
Support change management by capturing and sharing programmatic adaptations and integrating MERLA into fundraising processes.
Develop metrics to assess the reach and influence of learning on decision-making.
Represent CBM at meetings, conferences, and with partner networks, and contribute to reports, presentations, and other knowledge products.
Travel periodically to CBM country offices to facilitate learning, capacity exchange, and partner engagement.
These are your qualifications
Master’s degree in a relevant field (e.g., Communications, Organizational Learning, International Development, Public Health, Social Sciences).
Proven expertise in facilitating data-driven learning and culturally sensitive strategic communications.
Experience convening in-person, virtual, and hybrid learning events.
Demonstrated ability to develop knowledge products and communications materials (e.g., reports, briefs, presentations, newsletters, blogs).
Experience in capacity strengthening through training, coaching, or mentorship.
Strong facilitation, organizational, and project or event management skills.
Familiarity with knowledge management systems and digital learning platforms.
Independent, agile, and flexible working style with strong collaboration skills across diverse teams and stakeholders.
Professional-level proficiency in English (reading, writing, speaking); proficiency in French preferred; additional languages an asset.
Identification with Christian values and alignment with CBM’s mandate.
What we offer
A meaningful position with a lot of creative freedom in the world's leading organisation in the field of Disability Inclusive Development
A fair salary and other social benefits based on the local conditions in the country you apply for
An approachable, agile organisation with self-reliant people in a diverse and collegial team and great team spirit
How to apply
Please apply exclusively online via our applicant portal (see “Apply Now”).
Your application should include a motivation letter, CV and relevant work references. This is a rolling recruitment process. Applications will be reviewed on an ongoing basis while the advert remains live. We encourage early submissions, as there is no fixed deadline.
We look forward to receiving your application!
Your contact person: Ms. Eve Muthama
We would like to further promote diversity in our teams and therefore welcome applications from people of different ethnic and social backgrounds, religions and world views, different ages and genders, and especially from people with disabilities.
*Suitability is decisive, gender is irrelevant!
Online Chatting Specialist for Content Creators
Posted today
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Job Description
We are seeking an elite Online Chatting Specialist to represent high-profile content creators by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services. This is a remote position offering a competitive fixed rate plus commission.
Key ResponsibilitiesEngage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive, personalized experience.
Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
Maintain detailed records of conversations and transactions in CRM systems.
Collaborate with team members to optimize chat strategies and share best practices.
Uphold the highest standards of professionalism and confidentiality at all times.
Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
Exceptional written communication skills and the ability to multitask across multiple chat sessions.
High emotional intelligence and a genuine passion for customer engagement and satisfaction.
Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
Track record of meeting or exceeding sales targets in a fast-paced environment.
Familiarity with CRM tools and online chat software.
Ability to work independently and as part of a remote team.
Fixed base rate plus commission on upsells and conversions.
Opportunities for advancement and performance-based bonuses.
Work remotely with flexible scheduling options.
Represent high-profile content creators and help grow their online communities.
Be part of a dynamic, supportive team that values innovation and results.
Access to ongoing training and professional development.
If you are a motivated customer support or sales professional with a passion for online engagement and upselling, we want to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience.
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